Points of FailureEnterprise customers and Operators need to be able to understand how they can improve their efficiency and network performance.  KPI Benchmarking and Configuration Fine-tuning are just some of the steps taken under the IdentiTel Unified Communications Performance Level analysis.

IdentiTel will work directly with your organization’s operations team to perform periodic performance level assessments and remediation along with continuous configuration based on management guidelines to prevent major changes to your KPIs.